Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You’ll find almost all the answers to your questions in the intuitive Help section included in our Control Panel. It includes an ever–growing database with commonly asked questions and comprehensive help articles prepared by our skillful help desk support team.

  • Top quality support service

  • Educational Videos

  • If you’d like to watch how an action is performed or how a problem is taken care of, rather than just reading about it, examine our collection of instructional video tutorials. They cover different topics and will help you quickly find your way around the Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 customer support service and come with a 1–hour support ticket response time guarantee. Our qualified customer service technicians will be at your disposal night and day and will remedy any problem that you might possibly face within less than 60 minutes after the trouble ticket submission. In most instances, a reply will be provided to you within twenty minutes.