Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service staff is qualified to easily attend to all Linux website hosting packages clients’ concerns and advise inquiries. Through our ticket system, you’ll be able to fill in your request and a support team representative will likely go back to to you within maximum 60 minutes. Basically, practice shows that the typical solution time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime required. Our crew of professionals is going to be on the web for you 24x7x365 to answer to all your requests and to take care of any matter you might have. You also can open a support ticket from your Control Panel or drop a message any moment. Moreover, on working days, you can ring us or work with the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Cenzion Star has built–in a thorough knowledge base into the Control Panel allowing you to acquire practical step by step recommendations anytime. Each part of the Control Panel has its own contextual support area offering a variety of how–to posts. We have also prepared video clips to provide you with a more effective visual representation of the best way to accomplish any given process.