1 hour ticket response
We are focused on offering a rapid and accurate solution to each tech support ticket submitted by a user. Our seasoned client service team representatives will review your inquiry and will think of the most effective option. We offer a 1–hour response time guarantee for all tech support tickets. Actually, our average customer support ticket response time has proved to be twenty minutes.
An Excellent Customer Care Service
Our customer support engineers possess extensive experience in the Linux website hosting packages industry and are trained enough to offer a quick solution to your problem. If, however, the situation at hand is not within the competency of a customer support engineer, the ticket will be forwarded to a developer or admin for further assistance.
An Easy–to–Browse Help Center
To help you get a quick hint on how to use a specific service, we have implemented a really intuitive Help section in your Control Panel. You can search through a vast collection of web hosting account administration articles and website management articles, take a glimpse at our F.A.Q. repository or check our educational video tutorials.
