If your web hosting company provides live chat support, you can speak to a representative live and learn helpful info or get a problem resolved promptly. The advantage of using chat rather than calling to talk with a live person is that you will need just a computer with Internet connection, so you won't pay any rates if you're in a different country or state. In addition, it will be a lot easier to copy and paste details for instance domain names, usernames or error messages i.e. details which are sometimes hard to share with the other party over the phone. The live chat is also a faster solution to contact your web hosting service provider's support team as compared to using a ticketing system. What's more, if some situation requires a little more time to be resolved, you can do something different while you wait for support on the live chat, therefore you won't lose time - something that's impossible when you're on the phone.
Live Chat Support in Website Hosting
As a part of the support services that we offer for all of our Linux website hosting packages, we have live chat support which is online twenty-four seven, even on holidays. You'll be able to get in touch with us regardless of whether you already have an account or not, considering that we can help you with all kinds of things, ranging from giving you general info on our services if you aren't our client yet and you're thinking about ordering one of our packages, to assisting you with setting up an email account in an email client. A part of the problems are more complex and time-consuming, so you will have to take advantage of the ticketing system which is incorporated into our Hepsia hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a lot of things.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as a part of our services, so that any time you have any kind of questions regarding our Linux semi-dedicated hosting packages, you're able to speak with our customer care team anytime regardless of whether you've already purchased an account or not. Generally, the chat service is intended for pre-sales, billing and general questions and issues, yet we're able to assist you with quite a lot of technical questions too. We can help you choose the optimal plan for your websites in case you don't have an account yet, we can respond to any billing questions or issues you have or we can assist you with installing your new email address on your personal computer or smart phone - all of this will be done quickly as our live chat service is online all day, each and every day. No matter when you want assistance, you're able to talk to a representative and save a lot of time.